Start with what matters.
The clinical team determines whether a transfer is appropriate and what support is required. The flight plan, cabin configuration and ground arrangements must follow that assessment. This website form is not an emergency service; urgent medical needs should be directed to the local emergency services.
A useful first brief
Share your route or intended use, preferred dates and any fixed requirements. Add the details that are essential, then the preferences you would like to explore. This helps keep the options relevant to the journey.
For a flight enquiry, include the final address on the ground as well as the departure and arrival cities. The complete plan can then consider the air and ground journey together.
Prepare a medical flights enquiry